1. Doors & Gates

• An 80% deposit is required upon order confirmation.

• Customised or ordered doors and gates are non-returnable and non-refundable once the order is confirmed.

2. Digital Locks & Accessories

• Returns are subject to product condition and manufacturer policy.

• Products must be unused, uninstalled, and in original packaging.

• Refunds (if approved) will be processed within 7–14 working days.

3. Installation Services

• Installation fees are non-refundable once services have been rendered.

4. Warranty & Defects

• Defective products within warranty will be repaired or replaced as per warranty terms.